AUTHOR · TRUCK DISPATCHER

Norman Ford is a truck dispatcher with 12 years of experience in trucking. He writes the maintenance guides, spec references, tools and DOT compliance pages on TorqueLoads.

The guides come from the dispatch side of the business. A dispatcher sees what a missed PM, a worn steer tire or an out-of-adjustment brake does to a week of loads: the shop bill, the broker who needs a new truck, the reload that goes to someone else. The pages are written for owner-operators and small fleets running 26 ft box trucks and larger who want to plan service before it plans them.

How he checks specs and facts

Every specific number on a guide or tool names its source and the month it was checked, or is marked as an OEM spec when it changes from one maker to the next. Federal limits come from the Code of Federal Regulations and inspection criteria, not from forums or other blogs. Fault code pages use the standard FMI meanings, describe each SPN in plain words, and list causes as possibilities to check, not a diagnosis. Repair guides say where the owner's check ends and a qualified technician takes over. The full method, and how to report an error, is in our editorial policy.

What he does not do

He does not sell parts, run a repair shop or take payment from the makers named in the guides. Where a page mentions a partner, the link is marked and explained on our disclosure page. More about the dispatch desk is on the about page.